VocalPoint Consulting has expertise in the areas of Contact Center, Unified Communications, Cloud Computing, Cyber Security, Network Services, and Data Centers. Our expert consultants will step you through the process to find the solution that is best suited for your specific needs.
Having the right software for your agents can mean the difference in providing a stellar CX or falling behind to your competition. Tap into technologies such as Artificial Intelligence, Machine Learning, Robotic Process Automation, and even Workforce Management and Workforce Optimization to help your Contact Center thrive.
No longer do businesses need to invest in hardware for storage or to run business critical applications. Cloud Computing provides a more scalable, elastic, and secure environment without the need to pay unnecessary maintenance contracts.
Whether you're looking for Fiber, Coax, Satellite, Microwave, 4G/5G, VocalPoint can source almost any carrier nationwide and even globally. We'll also negotiate on your behalf to make sure you get the best rate and we'll project manage the installation of your new circuit.
The phone system is the heart of every business. How you communicate and collaborate with your customers and your employees is more important than ever. VocalPoint Consulting has over 20 years of experience in telecommunications. We've helped clients of all sizes make the paradigm shift to the cloud. Let our team help your business procure, design, install, and support your next unified communications platform.
The cloud has created opportunities for businesses of all sizes to create more secure environments that are built on scalability and flexibility. VocalPoint will ensure you have the right cyber security solution for your business.
Maybe you're not ready to move to the cloud. Procuring space in a data center may be the answer. VocalPoint works with hundreds of data centers around the world to design the right data center build out that is tailored to your specific needs.