Resources

Brochures & White Papers

One of our missions at VocalPoint is to help businesses learn and use a better procurement vehicle. Gone are the days of badly written RFP's that become a race to the bottom. For this reason, we want to share some of our expertise as well as product and service information that can help your team procure the right technology at the right price. Feel free to download any of our brochures and whitepapers. VocalPoint will not require you to provide your personal information in order to download. They're free...really!


Work From Home Technology

Download this brochure to learn about remote working trends and the technology requirements for your remote workers.

CCaaS Brochure

If you're considering upgrading your current cloud contact center solution or you want to understand the benefits in moving to a cloud based contact center, this brochure is for you..

CCaaS White Paper

The rules of customer engagement have changed. In this whitepaper you'll learn how to get ahead of the competition by moving from a traditional "call center" to an omni-channel "contact center".

Cyber Security Whitepaper

Cyberattack risks are a part of doing
business today. If left unchecked or poorly mitigated, security vulnerabilities can have huge ramifications for organizations.

Colocation Brochure

Not ready for a 100% cloud solution? Maybe colocation is the right answer for your business. VocalPoint can help you organization with access to over 400 data centers worldwide.

SD WAN & SASE White Paper

Download this white paper to learn about the benefits of migrating your network to a fully redundant SD WAN solution. Or, take it to the next level with managed security with a SASE solution.

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