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IT COMPASS

Transform Your IT by Building ​Key Strategic Partnerships.

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Your Sherpa To The Cloud

Business leader becomes Sherpa (Guide) to help IT leaders achieve success.
VocalPoint Consulting's strategic framework, IT Compass™ is designed to guide clients through digital transformation and enhance their ability to build strategic partnerships with technology vendors. As your trusted technology advisor, we believe that telecom, cloud services, and software procurement should be easy and contracts should be straight forward and favorable. 

IT Compass™ empowers you to make informed technology decisions aligned with your business objectives. It safeguards against misleading sales pitches and ensures that your partnerships with technology suppliers are both strategic and effective.

VocalPoint Consulting is uniquely positioned to help clients discover and procure a wide array of technology solutions, including niche vendors unfamiliar to many. Let us help your team navigate the complex technology landscape confidently and ensure every decision supports and advances your business goals.
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Our Vision:

We aspire to create a world where the intersection of business and technology is a seamless partnership that propels organizations to unparalleled heights, powered by IT Compass.

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Cloud Services

Three Strategies To Avoid a Nightmare Vendor Relationship

In the world of small and medium-sized enterprises (SMEs), technology procurement is a critical aspect that can dictate the efficiency and success of the organization. However, traditional procurement strategies often fall short, leaving SMEs navigating a labyrinth of sales pitches and complex contracts.

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Technology Advisor Alliance

Technology Advisor Alliance

Proud Member of the TAA

The Technology Advisor Alliance (TAA) is a consortium of technology experts worldwide that have a fiduciary responsibility to each other as well as you, our clients to ensure that you are receiving the best advice and solution possible. As a proud member of the TAA, VocalPoint Consulting actively engages with leading industry experts to tackle challenges, share best practices, and offer mutual support. This membership enhances our expertise and connects us with a network of proficient members, all dedicated to delivering top-tier service. Our TAA affiliation guarantees that we're well-equipped to guide you through the complex technology landscape, ensuring you receive the finest service possible. 

Our Services

Technology Audit

Technology Audit

By eliminating unnecessary services and recovering overcharged credits, our auditing service puts money back into your pocket. You will experience streamlined inventory management, improved regulatory compliance, and a holistic Life Cycle Management solution to help you manage your spend across Landline, Mobile, Cloud, and Software vendor contracts. 



Technology Planning

Technology Planning

VocalPoint's technology planning services simplify the complexities of telecom, cloud, and technology projects. We ensure they're completed on time and within budget. Our experts handle all the details, tailoring solutions that align with your business goals. Our IT Compass framework drives efficiency and reduces costs, empowering your business to confidently navigate the evolving digital landscape with a clear roadmap for success.
Vendor Procurement

Vendor Procurement

At the forefront of our IT Compass vendor procurement service is our laser-focused expertise in identifying ideal partners across Telecom, Unified Communications as a Service, Contact Center as a Service, Desktop as a Service, Cybersecurity, and cloud computing domains. We leverage our rich industry knowledge to navigate the complex vendor landscape, securing the most value-driven and trustworthy partners tailored to meet your unique needs.

Contract Negotiation

Contract Negotiation

IT Compass shines in contract negotiation, securing top-notch telecom or cloud service contracts at competitive prices that favor your business. We delve into the details, including Term & Termination, SLAs, and Evergreen clauses, to craft contracts that cater to your specific requirements. Trust in IT Compass to protect your interests and provide you with the peace of mind you deserve.

Project Management

Project Management

With IT Compass's specialized telecom and cloud project management service, experience a seamless implementation process free from common transition headaches. We support you at every step, offering expert advice to ensure a smooth changeover and successful results. IT Compass manages the intricate details, allowing you to enjoy the benefits of your superior cloud or telecom solution without the stress.

Support

Support (RMM)

With our cutting-edge remote monitoring and management tool, rest easy knowing your network is in prime condition. Stay ahead of potential issues with real-time alerts, automatic updates, and preemptive troubleshooting that minimize downtime and optimize efficiency. Our solution empowers you with the clarity and control necessary for making strategic decisions, ultimately saving you valuable time and resources, all while ensuring your business operates seamlessly.

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Our Successes

Raymond James Stadium

Tampa Sports Authority

When Tampa Sports Authority couldn't make a decision on their communications upgrade for Raymond James Stadium, they turned to VocalPoint for expert advice.

Path Medical

Path Medical / 411-PAIN

Beginning with upgrading a Contact Center platform to negotiating and implementing a new UCaaS and converged network solution to a full ITaaS deployment for 500 users across 40 locations, Path Medical is saving over six figures per year with VocalPoint's guidance.

GreenPointe Holdings

Greenpoint Holdings

When Greenpointe Holdings needed a new Unified Communications system, they turned to VocalPoint Consulting to find the right fit for their multiple communities throughout the state of Florida.

Lowndes Law

Lowndes Law Firm

The Lowndes Law firm has counted on the expertise of VocalPoint's team to help negotiate fiber contracts as well as Project Manage the installation of a new UCaaS platform for their 235 staff throughout 3 locations.

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